Dealing with Angry Customer There is a way to dealing with angry customer in every business. It doesn’t matter what profession we are working in; Retail, hospitality, corporate marketing. All of us have faced an angry customer at some point in our careers. Although dealing with a nervous customer can
Collaborative Learning Collaborative learning refers to educational methods that focus on the learning of two or more people at the same time. In this process, team members use their strengths and knowledge to learn new skills. Using this process, colleagues can help each other overcome challenges during the project. Benefits
Organizational Commitment Organizational commitment is the degree of dependence of people on the organization they work in. People’s commitment to the organization predicts employee satisfaction, employee cooperation, leadership, job performance, and job security. Work commitment helps employees to work enthusiastically in the organization to achieve their goals. Types of Organizational
Self-Management Self-management is a skill that helps us control our thoughts and emotions. This allows us to increase our productivity and performance in the work environment and reach our goals. Types of Skills 1. Organization Organization is one of the most important self-management skills. Organizational skills are used to create
Telecommuting Telecommuting is jobs that are done outside the traditional office environment. In other words, employees can easily do work and projects at home without having to go to their official office every day. Types of Remote Work Remote work is divided into three categories, which are: Full remote work
Organizational Planning Organizational planning is done in order to achieve the organization‘s predetermined goals. Plans are more important to achieve organizational goals and business success. According to the types of programs in the field of business, they depend on factors such as organizational activity, organizational length, being a specialist or
Becoming Friends with Colleagues Becoming friends with colleagues is one of the most important ways to establish a strong relationship between them, which plays a significant role in increasing job satisfaction and the degree of dependence on the work environment. Professional employees set clear boundaries to strengthen their work relationship
Increase Creativity Increase creativity helps us to strengthen creative thinking and idea generation skills and problem solving ability. We use increased creativity to generate new ideas. Creativity is one of the most important skills in the workplace. Creativity also helps us find ways to solve problems. Ways of Increase Creativity
Forward Integration Forward integration refers to strategic processes that companies use to improve their business and increase their profits. By implementing forward integration, each company will have more control over their products and the way they are delivered to consumers. Forward integration is a method by which companies can control
Self Regulation Self regulation is a type of emotional intelligence that affects how we manage our thoughts. Behavioral self-regulation is necessary to achieve long-term goals. Emotional self-regulation includes controlling emotions; Like trying to maintain a positive outlook. Controlling emotions has a positive effect on our interpersonal relationships. Because it helps
Participatory Management Participatory management is a structure that encourages people in the company to participate in the management of the organization. This strategy has many benefits; for example: •Teams feel supported to advance diverse and creative ideas; •Employees are effective in achieving goals, meeting deadlines and promoting solutions individually; •Job
Financial Intelligence Financial intelligence can be seen as ways to earn money in a short time. In fact, the knowledge, information and abilities of each person in creating wealth, solving economic problems and managing financial crises are called economic intuition. Financial intelligence is called a person’s behavior with money, which
